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NemID problems continue to mount

Smartphone and tablet-friendly version still not ready


Tablet users still can't use NemID (Photo:Scanpix)

May 28, 2014
15:22

by Ray Weaver


Users who have been waiting for a smartphone or tablet-compatible version of the national computer login service NemID will have to wait a bit longer.

The new version was to be up and running this week and while the government digitisation agency Digitaliseringsstyrelsen said it is not sure how long the wait will be, it still expects that it will be ready before the summer holidays kick in.

The new NemID version will be based on Javascript, rather than Java, making it possible to use it from and a smartphone or a tablet.

The Java version has been a major pain for Nets, the company that provides the solution. A recent Java update left customers that installed the update unable to use NemID, leaving Nets in the embarrassing position of telling customers not to update their Java to the newest version, despite the fact that the Java update was designed specifically to close security holes.

READ MORE: NemID does not compute with Java update

A load of DDoS
It took the company three days to fix the problem, and it was hit with a nearly 700,000 kroner fine for failing to deliver the promised amount of up time for the system.

The system was also the victim of a DDoS attack in 2013, which caused it to crash repeatedly. Those behind the attack said that they did it to prove how easy it was to use a few simple and inexpensive tools to crack the security of the official Danish computer login key system.

The Javascript version of NemID is expected to resolve some of the known problems, but it was still not ready for testing this week as had been planned.



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