Director, Sales & Operations Planning

  • Anywhere
City:  Copenhagen V
Country/Region:  DK
Application Deadline:  21st of July, 2024

Do you want to play a pivotal role in driving strategic value chain planning in Pandora? Do you want to lead Pandora’s global S&OP team and ensure our value chain is balanced across sales, inventory and supply, meeting targeted revenue plans and optimizing EBIT? Are you passionate about ensuring efficient and transparent decision-making across our entire value chain? If so, here is an exciting opportunity for you. 

As the Director of Global S&OP, you lead a very strong team of S&OP Partners and Planners and together you own and drive the global S&OP process in Pandora. The Global S&OP process is a crucial cross-functional planning process in Pandora anchored with our C-suite and facilitating high impact end-to-end value chain decisions. As a person and a leader, you need to be highly holistic and strategic, very analytical and data driven and fostering a culture of high collaboration and efficient communications and decision-making. Your reach and impact in the organization is wide and to succeed you need very strong inter-personal skills combined with strong business impact and commercial and financial acumen mindset.

Your key responsibilities include:

  • Managing the Global S&OP Process: Responsible for the monthly Global S&OP process – which includes Demand, Supply, and Inventory reviews, with clear financial implications – as well as for facilitating decisions at pre-S&OP and executive S&OP meetings with Pandora’s ELT. In addition, the role is responsible for continuously developing the S&OP process, step-by-step towards full scale IBP planning.
  • Inventory Governance: Accountable for global Inventory governance incl. Setting targets, reporting, and governing write-off cost provision and re-melt planning – done in close collaboration with Finance, Merchandising and Crafting & Supply.
  • Volume and Budgeting: Accountable for the input on production volume to the yearly budgeting process (incl. F1, F2 and F3) based on inventory targets, as well as consolidation of other key attributes relevant to capacity planning and COGS Budgetting.
  • Mid-Term Planning: Accountable for our mid-term planning process for production. A process intended to identify imbalances and opportunities within the 3 to 9-month horizon. It ensures feasibility to deliver on production agreements, meet inventory and availability targets while staying within agreed capacity utilization levels. This guides specific capacity adjustments (skill specific), rebalancing of volume allocated across the supply network and levelling of demand to ensure capacity optimization
  • Newness Planning: Accountable for our newness planning regarding total and consolidated demand, supply and capacity plans for all newness up until order placement. This includes alignment with Global (Merch, Design, E2E etc), clusters and C&S on specific adjustment on the campaign timelines either to serve demands in the markets or to ensure efficient production.
  • Long Range Planning (LRP): Part of the LRP (Long Range Planning) process and responsible for creating S&OP plans based on strategic initiatives driving growth or cost reduction, commercial inputs and other business plans e.g. capacity expansion or large tech implementations
  • Strategic Partnerships and Implementation: Shared accountability with the rest of Global Supply Chain leadership team to implement the operational strategy and meet associated business objectives in regards to Global Operations and develop capabilities needed in Integrated Planning as required to meet our goals and vision for Integrated Planning. Furthermore, to partner up with other areas within Pandora’s supply chain and provide inputs to critical strategic processes e.g. Metal Hedging and Business Risk Assessment / Business Continuity Planning.

Strategic People Leader with Strong Value Chain and Financial Acumen 

We are seeking a people leader adept at navigating complexity and managing C-suite stakeholders. You possess a robust value chain mindset, strong financial acumen, and excellent analytical skills, excelling in strategic and holistic business thinking. You are a role model in cross-functional and cross-cultural collaboration, demonstrating exceptional written and oral communication skills. Furthermore, you can demonstrate:

  • 5 years of solid experience working within Operations, Supply Chain, Finance and/or manufacturing
  • 3 years of leadership/people management role for high skilled specialist team
  • Experience from retail, fashion or FMCG industry a plus
  • Experience from global organization

Additional information 
Global Career Band 3 – Director

Reports to: Vice President, Global Supply Chain

Direct reports: 4

Required travel: Approx 20 days per year

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

Icing on the cake   
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora   
Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

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