Audiences increasingly demanding refunds

The number of people demanding a refund after attending a concert or theatre performance is on the rise, and increasingly people are complaining after the performance failed to live up to their expectations.

The change, according to sociologist Birthe Linddal Jeppesen, reflects the consumerisation of culture.

“Culture is no longer something that we expose ourselves to. It is an experience that you pay for and just like any place else we expect the artist to give us what we pay for.” 


This story was included in The Copenhagen Post's Morning Briefing for Tuesday, September 17. If you would like to receive stories like these delivered to your inbox by 8am each weekday, sign up for the Morning Briefing or one of our other newsletters today.