Tesla struggling to service hundreds of customers

Some waiting months for help as US company seeks to address problems

Sohini Kumar

Aug 14, 2016

There were few beneficiaries when the Danish government decided to gradually reintroduce the registration tax for electric vehicles over the next four years, starting in January 2016.

But paradoxically, for the US car company Tesla, which had seen a boom in sales leading up to 2016, it might actually be a godsend as it was struggling to cope with the service requirements of its new customers, leaving some waiting for months.

The subsequent dip in sales has therefore taken some of the pressure off.

Attempting to double capacity
According to Tesla, a sudden spike in sales in the autumn of 2015 severely affected its service capacity.

The company has told DR it is attempting to double its capacity in both Copenhagen and Aarhus.

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