“Worrisome” dissatisfaction among Danske Bank’s commercial customers

New Danske Bank managing director Thomas Borgen has his work cut out for him if he hopes to win back the confidence of some of the bank’s most important customers.

A recent poll showed that Danske Bank’s business customers, traditionally one of its largest sources of income, are among the least satisfied in the industry.

Customers complained over the bank’s variety of products, service levels and availability.

Bank analysts said the declining satisfaction among corporate depositors was a worry, since they were less likely to be to be influenced by popular attitudes. 

Erhverv & Økonomi

SEE RELATED: Danske Bank riding high despite poor image

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