New IT system causing chaos at Danish hospitals

Lucie Rychla
June 9th, 2016

This article is more than 7 years old.

Patients have reportedly received the wrong medication

The chief doctor at Herlev Hospital has alarmed authorities that the new, billion-kroner IT system for hospitals in Region Zealand and Capital Region is causing problems and that some patients have received the wrong medication.
Only ten days after the IT system was introduced, Helle V Clausen, the head of the obstetrics and gynecology department at Herlev Hospital, alerted the Danish Health Authority about problems in the platform.
At health risk
“I am professionally responsible and it is a very heavy responsibility at a time when so many errors occur with our patients,” Clausen wrote to BT.
In one specific case, a patient treated with blood thinners, which prevent the formation of blood clots, ended up getting large hematoma [a swelling of clotted blood] due to an error in the IT system.

Other doctors have since come forward with concrete concerns about patient safety.

Compiles patients records
The 2.8 billion kroner IT system was introduced at hospitals in Herlev and Gentofte on May 21, and by the end of 2018 it will be rolled out to all hospitals in the Capital Region and Region Zealand.
The health platform replaces 60 existing systems and will eventually bring together electronic records of about 2.5 million patients.
Some 9,000 bug reports have been received since the system was first installed.


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